Frequently asked questions

How do I place the order?

Placing an order on Shopkio is simple & easy. Please follow the below steps:

- Browse by the category or search an item of your choice
- Click on the product of your choice which will take you to the detailed page
- Check the estimated delivery time & COD service availability by entering your pin code
- Proceed further by creating an account with your email id
- Enter the complete shipping address
- Enter the voucher/discount codes as applicable
- Review the final order price (Product price, discount & shipping charges)
- Select the payment options (COD, Prepaid, Net Banking, Debit/Credit Card, Wallet) as per your reference

That’s it....YOUR ORDER IS PLACED !!!

How do I know my order is confirmed?

Can I change my delivery address after I placed an order?

How can I modify my order after having placed it?

What are the different statuses in My Orders?